Sales: 800.944.1399
Service: 800.944.1399
Partner Support: 866.790.3995

Contact SignaPay

Create a Support Ticket

Phone: (866) 790-3995

Phone Hours:

Monday through Friday: 7AM CST through 5 PM CST

Terminal Support:

Call 866.790.3995

Customer Support:

Call 866.790.3995


Merchant After-Hours Support

Merchant ID starting with 5363 or 5544: 800.228.0210

Merchant ID starting with 5729, 7620 or 9317: 800.944.1399

Merchant ID starting with 3899: 888.830.0555

Chargeback Document Upload

Creating a ticket is the fastest way for Partners & Merchants to get their question to the right department.

Upload documents directly to Merlin for faster chargeback resolution.

Merlin Response

Partner Support

New Partner Inquiries

Contact us below or call    866.685.2575