Building strong relationships will never change.
It's been said , "if you aren't changing you're dying". The payment industry is far from dying with the change we've seen over the last few years. One thing that won't change at SignaPay is the importance of our relationships. The people we work with is the reason we exist and why we are committed to our industry. The acquisition of PayHub gives us the gateway to provide merchants and partners solutions consumers are demanding. We will continue to answer the demands of our industry but never forgetting our responsibilities to the people we serve - our employees, our customers and their customers.
Active listening is critically important.
We believe when we sit down with a customer or partner for the first time it should be all about them. We want to listen to what they need to make their business better. SignaPay has a wide array of payment solutions and what is critically important is for us to understand that no one way is right for every business. Actively listening to our customers allows us to ask questions and deliver solutions they need. Building trust starts from the beginning and drives our core values which includes building relationships by doing the right thing.