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Superior Service & Support

Get help with your services right from here.


Contact SignaPay

Phone Hours:

Monday through Friday: 7 AM CST through 5 PM CST

Terminal Support:
Customer Support:
Merchant After-Hours Support

Merchant ID starting with 5363 or 5544:

Merchant ID starting with 5729, 7620 or 9317:

Merchant ID starting with 3899:

Partner Support:

Create a Support Ticket

Chargeback Document Upload


Creating a ticket is the fastest way for Partners and merchants to get their question to the right department.

Upload documents directly to Merlin for faster chargeback resolution.

Ready to get started?

Run a business and need to accept credit cards?

Sell merchant services to businesses?

SignaPay Merchant Sales Interest Form

SignaPay ISO Sales Interest Form