Contact Us

Superior Service & Support

Get help with your services right from here.

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Contact SignaPay

Phone:
Phone Hours:

Monday through Friday: 7 AM CST through 5 PM CST

Terminal Support:
Customer Support:
Merchant After-Hours Support

Merchant ID starting with 5363 or 5544:

Merchant ID starting with 5729, 7620 or 9317:

Merchant ID starting with 3899:

Partner Support:
Customer Pays By Cash:

Customers enjoy a lower price for paying in cash, pay no extra fees.

Create a Support Ticket

Chargeback Document Upload

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Creating a ticket is the fastest way for Partners and merchants to get their question to the right department.

Upload documents directly to Merlin for faster chargeback resolution.

Get PCI Compliant

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Is your business PCI Compliant?  PCI is a set of security standards all businesses must meet to accept credit cards.  Being PCI compliant can also save you $40 every month!  It’s fast and easy, just use our PCIApply tool to become compliant today.  

Ready to get started?

Run a business and need to accept credit cards?

Sell merchant services to businesses?

SignaPay Merchant Sales Interest Form

SignaPay ISO Sales Interest Form