Contact SignaPay
Phone:
Phone Hours:
Monday through Friday: 7 AM CST through 5 PM CST
Terminal Support:
Customer Support:
Email:
Merchant After-Hours Support
Merchant ID starting with 5363 or 5544:
Merchant ID starting with 5729, 7620 or 9317:
Merchant ID starting with 3899:
Partner Support:
Create a Support Ticket
Chargeback Document Upload
Creating a ticket is the fastest way for Partners and merchants to get their question to the right department.
Upload documents directly to Merlin for faster chargeback resolution.