Submit a request for assistance virtually here to be contacted by a Support Representative

Review your transactions, batches and month-end statements in SAM.

Support is available by phone
Monday through Friday 8 AM to 6 PM CST Weekends from 9 AM to 4 PM CST.

Voice Authorization Call 800.291.4840 to connect to a representative to assist you with voice authorization.

Congratulations! You’ve joined thousands of merchants across the country who are saving money every month with PayLo. Here are a few things you should know to ensure your PayLo Program is following all federal and state guidelines:

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Put Up Your Notices

Your customers must be made aware of the customer assistance fee before making a purchase. Visible signage allows you to universally apply a customer assistance fee across all your products or services without the hassle of marking up every individual item. At a minimum, you are required to place the notices at your front door and cash register.

We appreciate your business and value the opportunity to build a relationship with you. Please do not hesitate to call on us at any time.

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